Cover of Stop Double Booking

NDC Inc. books

Stop Double Booking

Schedule People, Rooms, and Equipment with Clear Rules

By Victor Robles Nesteanu

Published by Nest Digital Canada Inc.

Build a clear resource scheduling plan.

This workbook helps owners and operators of small service businesses define rules for staff, rooms, and equipment. Work through service requirements, buffers, time zones, simultaneous requests, holds, approvals, retries, cancellations, waitlists, calendar exchange, and recovery.

Each chapter has a worked example, a reader exercise, a reusable worksheet, failure cases, and acceptance checks. Follow Cedar Desk, a fictional service company. Create a service card, resource grid, conflict table, booking state register, and acceptance evidence pack.

The examples use assumed values. They do not promise a business result.

An NDC Inc. workbook by Victor Robles Nesteanu. Published by Nest Digital Canada Inc.

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What you can do with this book

Inside the book

  1. Define what each appointment needs.
  2. Determine which staff can deliver services.
  3. Match rooms and equipment to appointments.
  4. Calculate the full occupied interval.
  5. Resolve time zones and clock changes.
  6. Define one consistent conflict decision.
  7. Protect against simultaneous booking attempts.
  8. Control holds and approval decisions.
  9. Make repeated requests safe.
  10. Cancel and reschedule without new conflicts.
  11. Offer released capacity through a waitlist.
  12. Keep calendar exchanges from creating conflicts.
  13. Recover safely from scheduling disruptions.
  14. Prove the complete booking workflow.

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